You get standard UK 3-5 day delivery automatically on all items except surfboards, bodyboards, and other bulky goods. At checkout though you can upgrade this to first class or special delivery
1/. STANDARD ROYAL MAIL (3 to 5 DAYS)
Our standard delivery is by Royal Mail 'Standard Parcel' service and usually takes between 3 to 5 days from the date of dispatch. You will need to sign for acceptance of the delivery.
2/. FIRST CLASS RECORDED (1 to 2 DAYS)
You can choose to have your order sent by Royal Mail first class recorded for a small extra charge. Delivery is often next day, but can take up to 2 days. You will need to sign for acceptance. UPGRADE CHARGE USUALLY ONLY £1
3/. SPECIAL DELIVERY (GUARANTEED NEXT DAY) You can choose to pay for Royal Mail next day special delivery. Your order should be placed before 3pm, and you can expect delivery next day by 1.00pm*. You will need to sign for acceptance. * This does not include weekends or bank holidays.
COURIER DELIVERIES - kayaks, surfboards, etc
You will need to sign for acceptance. If your delivery package appears damaged in any way, please inspect the contents before signing the acceptance form with the driver.If the goods have been damaged the courier insurance is invalidated once acceptance has been signed for.
WEIGHT
EXAMPLE
3-5 DAY
1-2 DAY
NEXT DAY*
250g
rash vest, light sandal, t-shirt
£1.99
£2.99
£5.99
500g
heavy sandal
£2.99
£3.99
£5.99
1kg
summer wetsuits, wetsuit boots
£3.99
£4.99
£6.99
2kg
winter wetsuits, drysuits
N/A
N/A
FREE
Bodyboards
£3.99 to £7.99 3-5 day Royal Mail
Cortez shortboards / minimals
£10 1-2 day courier direct from Alder
Cortez longboards
£15 1-2 day courier direct from Alder
Circle One surfboards
£10 1-2 day courier direct from Circle One
Circle One longboards
£151-2 day courier direct from Circle One
Ocean Kayaks
FREE UK* 3 day courier direct from Ocean Kayak UK
*excludes Scottish Highlands, all islands, Ireland - ring for quote
EUROPEAN DELIVERY - AIRMAIL
We have heavily subsidised our European delivery charges, and most items can be delivered for £3.99 to £8.99
You can order items for European delivery up to 2kg. We send by first class air, expect delivery to take between 4 - 7 days. You may need to sign for acceptance.
If you think your order will weigh more than 2 kg, please Email us first for a postage quote.
WEIGHT
EXAMPLE
AIRMAIL DELIVERY
250g
rash vest, light sandal, bikini
£3.99
500g
heavy sandal, jacket, etc
£4.99
1kg
summer wetsuit, wetsuit boot
£8.99
2kg
winter wetsuit
FREE
OUT OF STOCK ITEMS
If your order is not in stock we will contact you by phone or Email to advise you on an expected delivery date - you may of course cancel your order if this is too long.
Your Worldpay card payment for your order is not banked by us until we ensure that the item is in stock, or until we have received your acceptance of a delivery delay.
COLOURS Whilst every effort has been made to capture the true likeness of the product colours, we cannot guarantee the exact colour pictured.
RETURNS Goods which prove to be unsuitable or defective can be returned for a refund or exchange if they are received back at our Mail Order Department within 21 days in new condition with the original packaging, labelling and Beachshack receipt. When returning goods we recomend that you use an insured, traceable delivery company for your own protection.
Beachshack Mail Order Returns:
THE BEACHSHACK
16 Kellaway Avenue
Redland
Bristol BS6 7XR
UK
EXCHANGE OF SIZE When you are returning goods for an exchange of size an additional nominal charge of £2 is payable to help towards our second postage charges. Please enclose £2 with your return.